introduction
GUNAINMSTORE.com is operated by GUN AINM CLOTHING LTD (SC673579). The terms and conditions outlined on this page regulate the use of this website (WWW.GUNAINMSTORE.COM). These terms and conditions also regulate all of the sales, exchanges and returns done on this website (WWW.GUNAINMSTORE.COM).
privacy & cookies
The privacy policy of GUNAINMSTORE.com details the types of personal data we may collect and use when you visit and use www.gunainmstore.com, as well as how we may use that information. Here are some examples of information we may collect:
- Information about your device.
- Browser or operating system.
- Your IP address.
- Information about links that you click and pages you view on our Website.
- Length of visits to certain pages.
- Subjects you viewed or searched for.
- Page response times.
- Records of download errors and/or broken links.
- Page interaction information (such as details of your scrolling, clicks, and mouse-overs).
- Methods used to browse away from the page.
- The full Uniform Resource Locators (URL) clickstream to, through and from this Website (including date and time).
We use the data described above for multiple different reasons. First, we use it to make sure that the Website works properly and that you are able to receive the full benefit of using it. Second, we use the data to monitor and analyse our online traffic and audience participation across the Website. We undertake both of these activities because we have a genuine interest in doing so.
GUNAINMSTORE.COM also uses cookies in order to improve your website browsing experience when you visit the website. Cookies are stored in your website browser and identify your device, allowing the website to remember your personal settings. GUNAINMSTORE.com may not operate properly without cookies being enabled in your website browser.
security
We secure your personal information when you visit our website (www.gunainmstore.com) by using an SSL certificate to encrypt the information. Information obtained during registration and checkout is encrypted. Prior to placing an order to during the checkout process you may verify the validity of SSL certificate security by clicking the padlock icon next to the website URL.
returns
You may request to return your order within 14 days of the delivery of your package. Please be aware that exchanges will only apply for the exact same product in a different size than originally ordered. If you would like to exchange for a different item, you must first request a refund and place a new order. Please note that any product that you wish to return to GUNAINMSTORE.com must be returned in the original condition. The products should not be worn, used or washed. We will only accept returns if the products are returned in the original packaging with the original labels fully intact and still attached to each product.
If you have anymore questions or would like to make a return please email our customer service team - orders@gunainmstore.com
Our return address is:
- 9 9 Park Quadrant
- Glasgow, City Of Glasgow
- United Kingdom
- G3 9BS
Please note that products bought during sale or promotional offers will not be accepted for exchanges.
disclaimer
We want to ensure that GUNAINMSTORE.COM is always online and available to our visitors, however we cannot guarantee this. GUNAINMSTORE.com also cannot guarantee that all of our products will be available at the time of your purchase, regardless of if it is shown on the website. In the event that your purchased product is no longer available, we will contact you via email or telephone shortly after receiving your order. It's important to know that due to the nature of different devices and screen colour settings, the colours of the product you purchase may differ from the colours of the product shown in pictures. GUNAINMSTORE.com cannot be held responsible for any such discrepancy.
prices & charges
All prices displayed on the products on our website (www.gunainmstore.com) are stated in GBP (£). Please note that the price of each product stated excludes any shipping costs, but includes UK VAT.
GUNAINMSTORE.com reserves the right to change prices on any of our products at any time, except during the time of placing an order. Throughout that specific process, the prices of the products will remain valid.
Any additional shipping costs will be added to your order during the checkout. Please note that GUNAINMSTORE.com will not pay any shipping charges related to uncollected packages or lost returns.
payments
GUNAINMSTORE.com accepts payments from the following credit and debit cards: Visa, Mastercard, American Express, Discover and Diners, China UnionPay, JCB, Cartes Bancaires & Interac. All payments and transactions are encrypted and 100% secure via Stripe Payments.
contacting us
For any enquiries please use one of the contact methods listed on our 'contact' page (www.gunainmstore.com/contact-us).
feedback & complaints
We always want to improve our customer experience, so your feedback about our services or products is very important to us. If there has been an issue, we would like to deal with it as quickly and fairly as possible. Please feel free to reach out to our customer service team with any problems or complaints that you may have. We will do our best to resolve your complaint and get back in touch with you with a resolution.
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